User profile problems on Windows 10

General support questions (e.g. question about device support problems or general application features/workings).

User profile problems on Windows 10

Postby franz.b » Sat Mar 06, 2021 8:30 pm

Hello everybody,
i need to use SmartDVB on different accounts on a windows10 system. On an account from which I have installed it it works fine, while on the other accounts the program does not start, regardless of the administrator user or not. If I start the executable authenticating myself as the user who installed SmartDVB then it works (obviously giving this user administrative rights)
Is there a way around the problem and is there a way to export all the settings to recover them in a fresh installation? ("installation" in the sense of copying the folder to the "program files" path)

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Re: User profile problems on Windows 10

Postby Viewfinder » Tue Mar 23, 2021 8:59 pm

What's the folder path that you have used to install \ extract to?

If you have installed to C:\Users\username then only the user / administrator can access that user's path.

You could try and extract the zip to a neutral location outside of c:\users such as c:\smartdvbnnn or if you have other drives that can be accessed by other users then extract to x:\smartdvbnnn
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